Privacy Policy

1. Who we are

The controller of your personal data and operator of this website is: SoundWaves s.r.o. Malinovskeho nam. 603/4, 60200 Brno, Czech Republic Company VAT: CZ04804562 Email: info@soundwaves.cz Website: www.soundwaves.cz

2. What data we collect

We only process the necessary personal data you provide to us, for example when:
  • you fill in a contact form
  • you send us an inquiry or e-mail
  • we enter into a contract or order
This may include:
  • full name
  • email address
  • phone number
  • billing details
  • any other project-related data (e.g. voice recordings, scripts, references)

3. Why we process your data

We process your personal data for the following purposes:
  • responding to your messages and inquiries
  • preparing offers and contracts
  • fulfilling legal and contractual obligations
  • bookkeeping and invoicing
  • protecting our legal claims
  • possibly sending important service-related notices (not a newsletter)

4. Legal basis for processing

Your data is processed on the basis of:
  • performance of a contract (Art. 6(1)(b) GDPR)
  • compliance with legal obligations (Art. 6(1)(c))
  • our legitimate interest (Art. 6(1)(f)) – e.g. legal defense
  • your consent – only when required (e.g. for marketing)

5. How long we store your data

We retain personal data only for as long as necessary:
  • for the duration of our contractual relationship
  • as required by law (e.g. 10 years for accounting records)
  • regular project data (e.g. voice recordings, working versions) – max. 12 months
  • after this period, the data is securely deleted

6. Who we share data with

We do not share your data with third parties unless required. Exceptions include:
  • our accounting provider
  • IT service providers (e.g. backup system, email hosting)
  • legal obligations (e.g. tax authorities)
All providers have signed a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR.

7. How we protect your data

We implement appropriate technical and organizational measures in line with ISO/IEC 27001, including:
  • encrypted backups
  • access and password control
  • employee training
  • limited retention periods

8. Your rights

You have the right to:
  • access your data
  • correct inaccurate data
  • request erasure (when legally allowed)
  • restrict processing
  • data portability
  • object to processing (e.g. based on legitimate interest)
  • lodge a complaint with the supervisory authority (www.uoou.cz – Czech DPA)

9. Contact

If you have any questions regarding your personal data, please contact us at: info@soundwaves.cz